ESO Marketing Automations
Julius Pergerstraat 33, 1087 KN Amsterdam, Netherlands
Effective Date: September 18, 2025
These Terms and Conditions ("Terms") govern your use of services provided by ESO Marketing Automations ("Company," "we," "us," or "our"). By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms.
"Services" means AI voice services, system integrations, consulting, and support provided by the Company.
"Deliverables" means any work product created or delivered including AI voice system setup, integrations, and training materials.
"Client Content" means all information provided by Client including text, audio, treatment details, pricing lists, and schedules.
"Technology Stack" refers to the third-party platforms used to deliver our services, including but not limited to VAPI, n8n, CorePractice, Meta, Contabo, Cloudflare, Twilio, and OpenAI.
While we strive for continuous service availability, we do not guarantee 100% uptime due to maintenance, updates, or third-party service dependencies.
You agree to:
All payments processed through Stripe using debit or credit card.
You are responsible for third-party service costs:
Late payments may result in service suspension or termination.
This Agreement continues on ongoing 4-week billing cycles until terminated.
You may terminate at any time with written notice. Fees for the current billing cycle remain due in full.
We may terminate immediately for:
Upon termination, access to services will cease, but your obligations regarding confidentiality and data security continue.
We will use commercially reasonable efforts to deliver high-quality services but do not guarantee:
Service outcomes depend on factors outside our control, including client responsiveness, staff performance, and market conditions.
We retain all rights to our AI technology, software, workflows, algorithms, and methodologies.
You retain ownership of all content and information you provide.
Both parties agree to maintain confidentiality of proprietary information and trade secrets.
We process your data solely to provide contracted services and comply with applicable privacy laws.
We implement industry-standard security practices but rely on third-party platforms that maintain their own security standards.
Our liability for data breaches is limited to incidents arising directly from our negligence. We are not liable for security incidents within third-party platforms when we have not been negligent in configuration or use.
Our total liability shall not exceed the fees you have paid under this agreement.
We are not liable for indirect, incidental, consequential, or punitive damages.
We are not responsible for failures, security breaches, or issues arising from third-party services in our technology stack.
You agree to indemnify us against claims arising from:
You are responsible for ensuring our services comply with applicable healthcare regulations in your jurisdiction.
You warrant that you have all necessary licenses and permits to operate your practice and use our services.
We reserve the right to:
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or third-party service failures.
These Terms are governed by the laws of the Netherlands.
Disputes shall be resolved in the courts of the Netherlands.
Parties agree to attempt mediation before pursuing litigation.
These Terms constitute the complete agreement between the parties.
If any provision is unenforceable, the remainder of these Terms remains in effect.
You may not assign these Terms without our written consent.
Failure to enforce any provision does not constitute a waiver of that provision.
For questions about these Terms, contact us at:
ESO Marketing Automations
Julius Pergerstraat 33, 1087 KN Amsterdam, Netherlands
Email: [Contact Email]
Phone: [Contact Phone]
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
